Please read this Privacy Statement carefully. By accessing or utilizing services on www.onechar.ge or its Facebook fans page (collectively, “this Website”) or oneCHARGE mobile Application (“this Application”) means that you have accepted the terms of this Privacy Statement. If you are unwilling to be bound by the following terms, please do not use this Website or this Application. If you complete any form via this Website or this Application, after you have completed the form and pressed the button “submit”, it indicates that you have read and understood this Privacy Statement and agreed to how personal data are collected and used as provided in this Privacy Statement. oneCHARGE reserves the right to change or modify the contents of this Website or this Application at any time and unilaterally change this Privacy Statement without notification. You should regularly check whether this Privacy Statement has been modified via this Website and this Application, as your continued use of this Website or this Application indicates your acceptance of any change to this Privacy Statement. However, if the modification might materially affect the way we use or disclose your information (including your personal data) (“Data”), we will ask for your consent prior to any modified use. “You”, “member” and “user” refer to any person that accesses this Website or this Application for any reason.
- Collection of Data and its purposes
When you use this Website or this Application to apply to become oneCHARGE member, update your profile, submit application, make enquiry and/or otherwise use the services provided on or via this Website or this Application, you may have to provide to oneCHARGE your Data including but not limited to your name, contact details, email address and Facebook ID. You agree to provide to oneCHARGE such information voluntarily. You agree and understand that any and all of the Data you provided to oneCHARGE will be collected and used as follows:(a) for verification of identity and record;(b) for displaying on the membership portal when you use this Website or this Application, the Internet and other channels in managing your Data;(c) for analysis and for comparison with others’ Data in order to develop oneCHARGE products or services and market promotion Programs;(d) for sending and communicating with you about your purchases, Program participation, membership (e.g. information on membership program, oneCHARGE Point balance and membership renewal etc.) and promotional offers for members;(e) for sending and communicating with you offers and promotions in relation to charging service and installation, car purchase and any promotion scheme with charging location provided by oneCHARGE, its affiliated companies and business partners in joint promotions;(f) for storing communication contacting details;(g) for generating survey on user traffic on this Website or this Application;(h) for processing of your orders and service requests;(i) for collecting payment, processing of any payment instructions and direct debit fees;(j) for internal monitoring, including calculating any amount you should receive or owe, making payment to or requesting payment from you, and collecting any fees or enforcing guarantee granted to or granted by the user;(k) for facilitating the daily operation of your account; and(l) for implementing your instruction, processing your application, responding to your enquiries or those made in your name, and providing efficient and responsive service. (m) oneCHARGE Mobile App uses stripe payments. which requires information about your phone number and apps installed on the device in order to ensure secure and successful payment.
- Personal Data (Privacy) Ordinance
oneCHARGE complies with Hong Kong laws including Personal Data (Privacy) Ordinance in its policy and the ways it collects, uses, stores, discloses, transfers, protects and accesses Data.
- Retention, storage and disclosure of Data
- Security of Data
oneCHARGE will use various security technologies and procedures to protect your Data from unauthorized access, use or disclosure. Because of the nature of Internet, oneCHARGE cannot guarantee the security on any transfer of Data. However, oneCHARGE will take all practical and feasible measures to ensure any Data collected by this Website or this Application will not be intercepted by any third party. You must be clear that oneCHARGE’s advertisers or any website with links to this Website may collect your Data. You must read the relevant privacy statement carefully before you provide your Data to them. Your provision of your Data to any third party has nothing to do with oneCHARGE and oneCHARGE will not have any responsibility for such. If oneCHARGE receives relevant Data from a third party, it will retain the information in the usual strict secured and confidential standards.
- Access, amendment or deletion to Data or opt-out of receiving oneCHARGE communications
You are aware that according to Personal Data (Privacy) Ordinance, you have the right to access your personal data held by oneCHARGE and request amendment or deletion to your personal data. If you wish to access, amend or delete your personal data held by oneCHARGE, please send your request with your name and mobile phone number, if applicable, to oneCHARGE’s Data Privacy Officer via email at: [email protected] or by post to: Data Privacy Officer, oneCHARGE Solutions Limited, RM301-49, The Galaxy, 313 Castle Peak Road, Kwai Chung, Hong Kong. If you do not wish to receive any direct marketing communications in the future, you can at any time send us your request with your name and OneCHARGE Card Number, if applicable, to our Data Privacy Officer via email at: [email protected] or by post to: Data Privacy Officer, oneCHARGE Solutions Limited, RM301-49, The Galaxy, 313 Castle Peak Road, Kwai Chung, Hong Kong. Please note that if you opt out of receiving direct marketing communications, you will not receive the news in relation to our discount offer, promotion, membership program and renewal (including offer and promotion from oneCHARGE and its affiliated companies and partners on charging service and installation, car purchase and any promotion scheme with charging location provided by oneCHARGE and its affiliated companies and business partners in joint promotions). We will only send you a reminder when your membership comes to expire.
- Cookies and third-party applications
- Use of Web Beacons
oneCHARGE may use Web beacons on this Website or other websites and allow third party to place Web beacons on this Website to monitor the effectiveness of promotion or other legal purposes. Web beacons are also called web crawler. It is an object that is embedded in a web page or email which allows checking by website owner or a third party on whether a user has viewed the page or email. It is usually invisible to the user as its size is generally very small (1×1 gif) and has the same colour as the web page, document or email. Web beacons are identified as HTML IMG on web pages. Users can click on the information option on the web page to find out whether Web beacons are used on the web page. Web beacons can link to personal information. For example, advertising network uses web beacons to add on personal information the web pages a person visited and based on such information to add a particular kind of advertising bars. Web beacons can also be used to independently track the number of people visiting the web site.
- Links to third parties’ websites or applications
Please note that oneCHARGE provides links to third parties’ websites or applications as a service to users or acknowledgement of the applications. oneCHARGE is not responsible for the contents on such web pages or third-party applications or how information is collected. oneCHARGE recommends you to read and understand the privacy measures of any such third parties’ website or applications before you submit any information to them.
This Website or this Application does not plan or intend to collect Data from underage below 18. To respect the privacy of underage, underage below 18 should not provide any Data on this Website or this Application. oneCHARGE asks that parents monitor their children when they surf on the web/ browse on this Application.
© oneCHARGE Solutions Limited